PAYMENT POLICY
Introduction :
At Mélodia Boutique Toiles, we are committed to providing a secure and convenient shopping experience. This payment policy describes the accepted payment methods, billing processes and associated terms.
Accepted Payment Methods:
We accept the following payment methods:
Credit and debit cards (Visa, MasterCard, American Express)
PayPal
Gift cards Mélodia Boutique Toiles
Billing Process:
Payments are processed immediately after order confirmation.
You will receive a payment confirmation by email containing the details of your transaction.
Payment Security:
All transactions are secure and encrypted to protect your personal and financial information.
We do not store your credit card information on our servers.
Payment Terms:
The total amount of the order, including taxes and shipping costs, will be charged at the time of purchase.
If there is a problem with your payment, please contact us immediately at service.client@melodiaboutique-toile.com or 0783906837.
Refunds and Cancellations:
Refunds will be made according to our return policy. Please see our return policy for more details.
Contact :
For any questions regarding our payment policy, please contact us:
Email: service.client@melodiaboutique-toile.com
Phone: 0783906837
Address: Avenue du Stade de France, 93210 La Plaine Saint Denis
Policy Update:
We reserve the right to update this payment policy at any time. Changes will be posted on this page.
PRIVACY POLICY
Introduction :
At Mélodia Boutique Toiles, we take the privacy of your personal information very seriously. This privacy policy explains how we collect, use, share and protect your personal data.
Data Collection:
We collect the following types of data:
Personal information: Name, address, email, telephone number.
Payment Information: Credit card details or other payment information.
Browsing data: IP address, browser type, pages visited, time spent on the site.
Use of Data:
The data collected is used for:
Process and manage your orders.
Improve our site and services.
Send you updates, promotions and information about our products.
Answer your questions and provide customer support.
Data Sharing:
We only share your personal data with:
Third party service providers who help us process payments and deliver orders.
Legal authorities if required by law.
Data Security:
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction.
Your Rights:
You have the right to:
Access your personal data.
Request correction of your data.
Request deletion of your data.
Object to the processing of your data.
Request the portability of your data.
To exercise these rights, please contact us at s ervice.client@melodiaboutique-toile.com.
Cookies:
We use cookies to improve your experience on our site. Cookies help us understand how you use our site and personalize your experience.
Policy Changes:
We reserve the right to update this privacy policy at any time. Changes will be posted on this page.
Contact :
If you have any questions regarding this Privacy Policy, please contact us:
Email: service.client@melodiaboutique-toile.com
Phone: 0783906837
Address: Avenue du Stade de France, 93210 La Plaine Saint Denis
SHIPPING POLICY
Introduction :
At Mélodia Boutique Toiles, we are committed to providing you with a fast and reliable delivery experience. This delivery policy describes our delivery methods, delivery times, costs and associated conditions.
Delivery Methods:
We offer the following delivery methods:
Standard delivery
International Shipping
Delivery times:
Standard delivery: 3 to 7 working days in France.
International delivery: 7 to 14 working days depending on destination.
Delivery costs: 5.50 euros
Deliveries may take longer than expected due to shipping of bulky items or other items.
Shipping costs are calculated based on the weight of the order and the destination.
Shipping costs will be displayed at checkout.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track the status of your delivery on our tracking page: Tracking Page.
Delivery Issues:
If you have any problems with your delivery, please contact us immediately at service.client@melodiaboutique-toile.com or 0783906837.
If there is a delay, we will do our best to keep you informed and resolve the issue quickly.
Delivery address :
Please ensure that the shipping address provided is correct and complete.
We are not responsible for undelivered packages due to incorrect or incomplete addresses.
International Shipping:
International orders may be subject to customs duties and taxes, which are the customer's responsibility.
Delivery times may vary depending on the customs procedures of the destination country.
Policy Changes:
We reserve the right to update this shipping policy at any time. Changes will be posted on this page.
Contact :
For any questions regarding our delivery policy, please contact us:
Email: service.client@melodiaboutique-toile.com
Phone: 0783906837
Address: Avenue du Stade de France, 93210 La Plaine Saint Denis
RETURN POLICY
If you would like to return your items please contact us, as the items sent come from my suppliers.